AI personas are not user testing. Why lived experience can’t be simulated

I want to start by saying I am not against Artificial Intelligence (AI) in principle. There are huge opportunities in how it could benefit our lives including, as we’ve written before, in supporting accessibility work. But its rapid roll out,…

Accessibility overlays are not an acceptable accessibility solution

If you manage a website you’ve probably come across accessibility overlays. The makers of these products (sometimes also called accessibility widgets), claim that they automate the process of making a website accessible. In fact one well known company providing these…

AI & accessibility – where AI helps and where it doesn’t

You can’t move these days for mention of Artificial Intelligence tools, and accessibility is no different! AI is increasingly positioned as a solution to accessibility challenges, with tools that offer features such as automatic alt text, automated code remediation and…

Website Accessibility – a sensory story-telling experience

It is great when website accessibility improves. It’s interesting witnessing websites progress from ‘accessibility’ as a tiny footer link, to Accessibility at the front of everything they do. When this happens – it really does speak volumes about the organisation.…