Meet Heck. Heck is a member of our group of usability test participants. The best way to check that your website meets your audiences’ needs is to ask them. Usually when usability testing, test participants try to complete a number…
Don’t use all caps. A case study.
If you use either Instagram or Twitter, you may have seen that Kayne West recently had a revelation about using all caps in his posts. I’ve learned that using all caps makes people feel like I’m screaming at them. Kanye…
Five ways to make ticketing more accessible
Ticketing arts and cultural events is full of complexities. A single production may have any number of date options, priority booking, a multitude of different ticket types, pricing offers and packages. Ticketing software companies have been working hard to obscure…
Accessibility shouldn’t be hard, it should be constant
Accessibility should not be an optional extra. Accessibility should be easy, it should be constant, it should be second nature. If your website contains accessibility issues, this prevents people from being able to use your website. This can remove a…